FAQ

RPI specializes in food and beverage management and consulting for active adult communities, HOA developments, developer-controlled properties, marinas, and resort properties throughout Florida.

Both. Full managed property services means RPI runs your F&B operation end to end. Consulting engagements are available for communities or developers who need strategic guidance, concept development, or a financial review without full management. We'll recommend the right fit based on your situation.

Contact us through the form on our website or call us directly at 407-839-5070. We'll schedule a discovery conversation to understand your property, your goals, and what you need from an F&B partner.

Our managed property portfolio is concentrated in Florida. Consulting services extend beyond Florida, but for full management engagements we focus on properties where we can provide hands-on, daily operational oversight.

RPI handles concept development, staffing, day-to-day operations, vendor management, menu development, financial reporting, and compliance. You work with one partner instead of coordinating multiple vendors or managing an in-house team.

Yes. RPI hires and employs all F&B staff directly as W-2 employees. We handle recruiting, training, scheduling, HR, payroll, workers' comp, and employment taxes. The property is not the employer of record, which significantly reduces liability and administrative burden.

Yes. RPI handles seamless takeovers of existing operations as well as ground-up concept development for new properties. We've opened new restaurants for developers and stepped in to improve underperforming programs in established communities.

A new concept in a finished space typically takes 35 to 60 days from agreement to opening. Ground-up development timelines vary based on construction and equipment procurement. We'll give you a realistic timeline during the discovery process.

RPI's fee structure is a combination of a management fee and a percentage of revenue, structured to align our performance with yours. Every engagement is customized based on the scope and size of the operation. Contact us to discuss the specifics for your property.

Both. RPI regularly partners with HOA management companies looking for a reliable, accountable F&B operator for their client communities. We understand the reporting and communication requirements of a managed community environment and work within that structure.

We provide complete financial transparency, including daily reporting of key performance indicators and monthly financial statements. All operations are governed by a board-approved operating budget and management agreement.

RPI provides daily KPI reporting and monthly financial statements. All operations run against a board-approved budget, and RPI works transparently within the governance structure of the association.

RPI handles takeovers of existing operations regularly. We assess the current program, identify what needs to change, and implement improvements without disrupting the resident experience. Contact us to discuss your specific situation.

Yes. Resident loyalty and card reload programs are part of our standard community engagement approach. At Polo Trace in Delray Beach, RPI achieved a 97% resident usage rate and 137% resident card reload rate.

Yes, and that's the best time to bring us in. We can help with amenity planning, concept positioning, kitchen design review, equipment procurement, and new store opening services, so the F&B program is set up for success before the first resident moves in.

We assist with amenity planning and concept positioning, construction and kitchen design review, project coordination, equipment procurement and installation, staffing and training, and new store opening services. We stay involved through opening day and beyond.

Yes. Concept selection depends on your resident demographics, the size and layout of the space, your financial targets, and your community's brand positioning. RPI has developed proprietary concepts and worked with third-party concepts across a wide range of community types. We'll help you find the right fit.

Active adult communities have distinct needs: residents dine frequently, have strong opinions, and expect consistent quality. RPI builds programs around rotating seasonal menus, daily specials, resident loyalty programs, and programming that gives residents reasons to use the amenity regularly. At On Top of the World in Ocala, RPI grew annual F&B revenue from $900,000 to $3 million over five years.

RPI's consulting services are built for developers, HOA management companies, marina operators, and property owners planning or evaluating a food and beverage program. We also work with independent restaurant operators and growing chains.

Yes. Early involvement means we can inform amenity layout, kitchen design, equipment specifications, and concept positioning before construction decisions are locked in. We've worked with developers from initial planning through opening day.

Our culinary team starts by looking at your resident or guest demographics, your brand positioning, and local market dynamics. We develop menus that fit your concept and your financial targets, with full recipe costing and cross-utilization built in from the start.

We start with an operational and financial audit to identify where the losses are coming from, whether that's food cost, labor, menu mix, or service issues. From there we build a prioritized action plan with specific, measurable improvements.

RPI operates its own properties every day. The strategies we recommend are the same ones we use to run profitable F&B programs across Florida. Our advice is grounded in real-world application.